Recently, a new customer requested we analyze some Remy hair extensions she purchased from another company that claimed the hair was 100% Remy virgin unprocessed human hair.
She had spent a lot of time and money with the company and was frustrated with the complaints she was receiving from her customers.
We took her into the lab so she could see us preparing the strands for microscopic analysis and see the evidence for herself.
The first step was to set a baseline - something we know is a natural strand of hair. So, we asked her to pull a strand of her own hair out of her scalp to examine.